What can cause an installation product not to appear in a product search when no price is configured?

When considering why an installation product may not appear in a product search when no price is configured, it is essential to understand the configuration and visibility rules that typically govern product searches within a sales or CPQ system.

Not configuring a price is a significant factor because most search systems are designed to filter out products that do not have valid pricing information. Without a price, the system cannot accurately display the product as available for purchase, leading to its exclusion from search results. This safeguard ensures that users are not presented with products that cannot be sold or that would lead to confusion during the transaction process.

While other factors might influence product visibility—such as the product type, its active status, or categorization—if a product lacks a configured price, it will remain inactive in terms of searchability. This prioritization emphasizes the importance of pricing in the product database and its crucial role in defining a product's availability for customer interactions.