What challenge might arise if feedback is not collected post-CPQ implementation?

The correct choice highlights a significant challenge associated with not collecting feedback after implementing a Configure Price Quote (CPQ) system. Without feedback, organizations may struggle to identify and rectify inefficiencies, errors, or process bottlenecks that affect the system's performance and user experience.

Feedback collection is crucial because it provides insights from users and stakeholders that can inform necessary adjustments and enhancements. Without this information, companies may continue with suboptimal processes, leading to frustrations for sales teams and customers alike. Moreover, the inability to address issues hampers the continual improvement that is essential for keeping the CPQ system aligned with evolving business needs and market conditions.

In contrast, if feedback is not gathered, it is unlikely that organizations will see increased efficiency among users or higher profitability. Instead, they may face a scenario where excessive product offerings create confusion for customers rather than enhancing their purchasing experience.